What is Change Management?
Simply put, whereas Project Management focuses on the technical side of change, Change Management is all about people. Change Management uses processes, tools and techniques to deliver value and achieve necessary business results. Project Management and Change Management are most successful when implemented together.
There are three states of change:
- Current: How do we do things today?
- Transition: How will we move from current to future?
- Future: How will we do things tomorrow?
Why is Change Management Necessary?
Organizations don’t change; it is the people within an organization that can change or not change, as they choose. For project management to be a success, change management is absolutely vital.
Change Management allows an organization to prepare for change, manage change, and then reinforce the change on an organization-wide level. However, it does not stop there. Change Management is also introduced on an individual level to ensure that management and staff have:
- Knowledge of the need for change – what and why
- A desire to assist in the process and encourage others around them
- Skills to implement the change
- Support to sustain the change
With individual employees on board, projects have a significantly increased chance of success.
On the other hand, some of the consequences to not managing the people side of change are:
- Passive and active resistance
- Lower productivity
- Increased employee turnover
- Unsuccessful or scrapped changes
- Decrease in effective communication
- More disputes between employees and management
When Should Change Management be Introduced?
The sooner an organization begins the Change Management process, the better. Change Management is most effective if it is introduced right at the beginning of a project. This way it can be integrated into each step, and leaders and managers at all levels in the organization can become involved.
According to Prosci’s 2009 best Practices in Change Management benchmarking report, Over 80% of respondents agreed that if they were to do things over again, they would include Change Management activities during the project initiation stage.
What Does a Change Management Facilitator Do?
As your Change Management Facilitator we will use our extensive knowledge and experience to manage the “difficult conversations”. With change come concerns and frustrations. At Paragon Global we have extensive coaching and training knowledge. We have worked with everyone from CEO’s of Fortune 500 companies to leaders in UN Peacekeeping and even gangs in the Bronx. We assist through:
- Cultural Assessment
- Team Development
- Post Merger-Acquisition
- Comprehensive Change Plans
Some of the types of change an organization may need a Change Management Facilitator for include:
- Integrating multiple computer systems into one
- Expansion or changes to products or services
- New systems and processes
- Reinforcement of new systems
Change Management can be a major undertaking, yet if successful it can completely transform an organization from toxic and struggling to forward thinking and profitable. Contact us to discuss the possibility of managing change within your organization.